Secure Online Shopping

The transfer of data in our E-Shop is secured by encryption. You can recognize this through the SSL certificates.

For reasons of security we do not safe sensitive data, e.g. Credit card data.

Our business activity falls under export control. For that we reserve the right to decline your orders.

 

Easy Payment

Clients can pay directly by credit/debit card or by invoice/advance payment. Payments by invoice require a positive creditworthiness by Leybold.

 

Online Discount

In addition to permanently reduced articles you can find a lot of special offers. Check back regularly – it’s worth it.

All stated discounts and conditions apply exclusive to online orders in the E-Shop.  

 

Return Policy

Please inform us within 5 days, if the delivery of Leybold is incorrect or faulty. We will process your correction as quickly as possible.

Please notify Leybold of returns not later than 15 days after the receipt of the goods. You will receive a reference number for that. We will reimburse the invoice amount and reserve the right to charge costs for taking back. Delivery costs for the return have to be paid by the customer.

In case of an exchange the customer will receive a new invoice for the replacement deliveries and a credit note after receipt and assessment of the returned goods.

Request form
Dear customer,

we are always eager to provide best service and quality. However, it cannot be ruled out, that product related questions occur. To assist you with any product related question we created a request form which enables you to contact us in the most convenient way. To retrieve the request form, please use the link below.

In cases of general questions related to our online shop, please read the shop rules first.

Best regards,
Your Leybold Team

go to request form